Testimonials:

Dear Chris, just a quick note of thanks to you for your quick response today when I called with Jim Parent’s concerns with the snow load on his roof here at Wynnfield and the puncture he has in his kitchen ceiling. I hardly expected that within an hour of my call you would be here to look at it. I know Jim and his wife also appreciate your quick response.

Not only did you respond quickly, but also you went above and beyond by climbing up to the attic and giving your advise based upon what you observed. I know Jim has been concerned and I think much of this concern stems from his engineering background. My wife and I are also grateful and thank you for taking the time to look at the crack in our kitchen ceiling and climbing up into the scuttle from our closet to take a look around. We appreciate your taking your time to do this for us.

Our entire community is very fortunate we hired you to do the work on unit 8 & 9 in the late fall. I have been remiss in not thanking you properly for the professionalism and concern your crew took when they were working here. They worked in some very adverse weather conditions and kept some very late nights in order to insure we were in good shape before the bad weather hit us. Stopping and talking with them each day they were here, I was particularly impressed with the manner in which they handled themselves. They were polite, courteous and always willing to answer any questions I posed of them. The crew is a credit to your organization for which you can be proud.

Thank you again Chris for your time and cooperation.

Barron & Jacobs replaced the wood siding on our house and garage with Hardee Plank siding, along with all the trim, which they wrapped with aluminum. They provided 2 exterior doors, one of which was custom made. They blew in cellulose insulation before they did the siding. They installed new decorative shutters on the front of the house. On our front porch, Barron & Jacobs removed, fixed, and reinstalled screens, using stronger tiger screening. They scraped and repainted the existing paint and stained the front steps and the added wood banister. In the kitchen, our wood cabinetry was restained. The back porch was power washed, the floors and steps restained, and the rails were painted.

The whole project went extremely well. Chris Jacobs came to see us several times before we signed any contracts. He was helpful, patient, and willing to fully answer all our questions: a real professional. He introduced us to the men who would be overseeing this project. Each of them was equally helpful and professional. Chris gave us a timeline for when the work would begin and approximately how long it would take to complete, and he followed it. Unlike other contractors we’ve used in the past, Chris was as good as his word. The men who did the work for us arrived promptly every day, unless there was rain. They worked until late in the afternoon and cleaned up after themselves. Chris himself came over almost every day to speak to his men and check on their progress, so if we had any questions, he was always available. When all the work was completed in mid-August, Chris returned several times to make sure that we were satisfied. When we found any problems, however small, he had his men take care of them immediately. He has assured us that if any problems arise in the future, we can call on him.

Clearly Barron & Jacobs is a company that takes pride in and stands behind its work. My husband and I would gladly recommend Barron & Jacobs to anyone considering house renovation.

Dear Jake, even though my renovation has just started, I want to let you know how happy I am that Rachel pointed me your way when I visited this summer and that I selected you guys for the job.

I didn’t want to wait for my renovation to be complete to thank you for making the upfront process so stress free, and for spending countless hours shopping with me (through several changes of my mind), to be sure that each design element is exactly what I envision and want. I know this hasn’t been easy since, when I first contacted you several months ago, I had virtually no idea what I wanted done and I’ve changed my mind several times since. 🙂 But you helped me to create the vision and I am so excited as the transformation is about to begin.

Not only have you been great to work with but Greg and Sandy as well. I want to thank them, too, for doing everything possible to provide a relaxed pre-construction experience and provide me with the engineering drawings, catalogues and price sheets (and numerous reiterations of the same) that I have requested. And no matter how tiring it must have become, I am so grateful that it was always done with a smile.

I also want to thank you for the extra personal touches that you have provided – things that I imagine may be outside the scope of your normal construction job – like, when you found out I didn’t have a car, immediately taking my screen door to be fixed so that I could open my door and enjoy the beautiful Northampton fall weather.

Please be sure to add me to your long list of satisfied customers and don’t hesitate to share my phone number with anyone looking for references.

Hello Chris, I wanted to write to you about how pleased we are with the project that you handled for us. Our house had no space to enjoy the outdoors except a covered but open front porch, which we came to you with our plan to convert it into a three season sun room.

It was important to us that this addition blend in as much as possible to the original design since it was the front of the house. There was also the issue that the front profile of the porch had a soft curve on both the roof and the concrete slab floor, that defined its total width. Even the large squared support pillars were oriented in their position along the wide front curve.

You had to figure out how to build a set of large straight windows, walls, and door frame along that curve, while retaining as much as possible of a fairly narrow space. Our original front doors also were framed by a single row of eight inch glass blocks that you incorporated into the lower wall of the new enclosure as well. We wanted the front to be clean and had selected double frame-less glass doors to complete it. You also suggested a couple of ceiling fans which were really helpful to make the space much more enjoyable.

Various members of your crew and support team came out to work out the layout carefully, as well as exactly how it would be executed. Once you secured the necessary permits and plans, and construction began, your builders Ken, Bob and Don showed up as scheduled and on time; working steadily, no matter how hot it got during that particular late summer. On a couple of separate occasions, one or the other even stayed late to finish that stage of construction so as not to delay the next day’s new stage of scheduled work.

Everyone always paid attention to the details along the way, and made small modifications that improved the project overall, while everyone kept me informed. Their work was professional and of high caliber, as well as the work of the mason, the electrician, the floor tile installer, and the painter you also hired. Careful thought was executed to the very end as they all worked out how the final trim work would be finished on this custom design.

The project took a little longer than planned, but only due to issues that were outside your own control. In the end the wait was well worth it, because we would be proud of what you had built for us. Alexandra and I now have a lovely sun room, right off our living room, that we will enjoy for many years to come, and we wanted to thank everyone involved in our little sun room that you treated like a project of the highest priority.

Dear Jake, we would like to say what a good experience we had with (1) the designer Kevin, (2) with the construction team on our three season room.

First with the demolition, removing our old screen porch and foundation, all the debris was removed in a couple of days and cleaned up extremely well.

Next the building of the three season room, we cannot say enough about Bob Sperry as our Project Manager. Bob made sure the work was done right to our specifications and then some. The crew (Bob, George and John) were here everyday regardless of the weather, hot cool, or wet.

Bob Sperry was very patient with us when we had a concern over the type of floor we wanted and any other concerns and questions we had. We feel Bob treated our project as if it was his own. We are very pleased to have Barron & Jacobs build our three season room.

AS we had many friends see our room in progress and finished, everyone, including us, were pleased with the workmanship and our windows and skylights. The room is pretty cool even on very warm days. We have been using our room ever since it was completed. We are also very pleased with other contractors that you have recommended.

We are very happy with our decision to have Barron & Jacobs build our room. Also you are one of the few contractors to have all your paperwork and permits in advance to performing the work.

Just a note to thank you, John, Peter and Bob for a job well done. We are very happy with the new front stoop/porch; it looks like it was part of the house’s “original equipment”. John and Peter blazed a lot of “new trails” on this job, working with new materials and custom cutting and fitting virtually every piece of the construction. The most notable quality was the excellent patience they demonstrated to ensure that the end product was indeed of high quality.

Thanks, too, for the great Harry & David gift box. All the goodies were thoroughly enjoyed over the holidays. Our best wishes to everyone at Barron & Jacobs for a happy and prosperous new year.

We would like to take this opportunity to thank every one who helped with our kitchen remodel. From our first meeting with Kevin, we knew we had found the right contractor/designer for the job. Kevin presented us with plans that addressed all our wishes and needs, and even added some ideas we would not have considered.

Once work began on our house, we were truly impressed with the level of care and craftsmanship from the crew. Chris, Jim, Harry and Karen were very considerate of the fact that I was trying to get my kids off to school in the morning and needed some access to the kitchen area. There was someone on the job every day until the project was completed and they left the job site very neat at the end of each day. This was important to me as I had to be able to make dinner in the work zone most evenings. The work crew was dedicated to providing us with a high level of wality in their workmanship and took the time to do even the small things carefully.

It has been two months since work was completed on the start of our kitchen remodel. Barron & Jacobs have given us a strong foundation to buld on, and we can now continue the work on our own knowing our old house will stand the test of time. We look forward to working with Barron & Jacobs in the future on phases II and III of our ongoing renovations.

Dear Barron & Jacobs, last spring my husband and I attended the Home Show in West Springfield. We were thinking about building a screened in porch/deck onto our home, but the roof lines made it somewhat difficult to design. We spoke with Kevin Hayes who later followed up with us, spending a lot of time assessing our needs and tastes. He presented to us several options with plans in various dimensions and building materials and price ranges. He talked to us about financing. He gave long lists of references and similar projects to visit. We never felt pressured and he always was willing to take calls for questions. This was not really a project of major scale for your business, but for us it was huge.

Once the building began in August on the projected date, things moved along under the direction of Project Manager, Bob Sperry. He was reachable, open to suggestions and willing to discuss and explain things. Two suggestions particularly came from him: 1) a mahogany top on the cedar railing on the deck was stunning. 2) a finished ceiling on the porch was essential.

Kevin’s suggestion of “artistic enclosure” plexiglass coverings for the screens was wonderful, and, although not making it a true 3 season porch, extends the usage and protects furniture for the winter. The design of the porch and deck were elegant, but blended well with our modest and somewhat eclectic home style.

Any problems that arose were dealt with by Bob and his staff, and by Kevin. Bob came back one evening after the project was completed to sand down the porch door that had begun sticking. I am confident that should there be any problem, it would be dealt with by Barron & Jacobs.

I did feel a lack of guidance in finishing/sealing the wood (cedar/mahogany/pine) on the deck/porch floor/porch walls and ceiling. I was referred, even by Mr. Barron himself, to the employee of the day at Home Depot where I was given options of polyurethane, oil sealant or oil sealant with silicone. I did use the latter on the floor/deck and, much to my dismay, found it almost impossible to apply and fairly toxic in inhale. The wood, however, seems to be okay.

Needless to say, we are looking forward to the spring and summer to really enjoy our new space. However, today, November 30, we, (campers that we are) with the plexiglass enclosures all in place, enjoyed a wonderful brunch on the porch … Thank you.

Dear Jake, I wanted to drop you a quick note albeit a very late one. First, thank you for sending Bob and Jason up to work on the water pipe into the cabin. I truly did not expect that but am most grateful that I didn’t have to mess with that project. Your willingness to come back to a job after the fact speaks volumes about the way you do business.

Now for the update. Donna and I spent last weekend in the house. The temperature ranged from a low of minus 12 degrees to a high of plus 8. Needless to say it also snowed and the wind blew just a little (gusts of 40 mph). To say we were comfortable is putting it mildly. Everything worked the way it is supposed to, the house stayed very comfortable and we were finally able to enjoy the vision we had when we decided to do the modernization. Even with, or maybe because of, the storm we had a truly marvelous time even if the kids couldn’t come and enjoy it also as we had planned.

Once again, thank you for all you did from designing the modernization to the construction to the ongoing support you have provided. All the best for the New Year.

Our experience from our first contact with Kevin Hayes at the Spring Home Show to the completion of our 3-season room has been a very positive one. We were pleased with Kevin’s plan, all of workmen, the quality of materials used and the professional workmanship demonstrated by the crew. This all made for a pleasant experience with Barron & Jacobs and we are enjoying our room.

Thanks for a good job well done!